Back to school

Well week 1 of a new school year is done... lets see 1st day had a kid on the bus with diarrhea(you guessed it I had to clean the bus)... Day 2 I forgot to stop for some kids... by day 3 we had everything dialed in and running smoothly... then on day 4 had a 5th grader that wanted to decided for their-self what bus they could ride... So now we wait until Monday and start all over a gain and I have decided to bring out the seating chart on Monday , the kids are going to Love me for this one.

Lets see Elisabeth started 7th grade this year where has the time gone? She will definitely get her exercise this year. Homeroom in up stairs then she goes down stairs for a class then back upstairs again then back down then back up. So if she doesn't come home tired I will know that she must have skipped school...LOL. If you asked her she would tell you that she hates school but I really think she likes it, and not only for the social aspect.

Evelyn is now in the 4th grade and raring to go. She has the same teacher that her sister had in 4th Mrs. Fulk (our favorite 4th grade teacher) This is the one that Evelyn wanted all summer she had talked about wanting Mrs.Fulk. She has complained a few times of not having any real work yet but I keep telling her JUST wait it's coming.

I am also working in the Lunchroom again this year as a monitor again not much has changed their except we are hoping to get another full-time monitor so I get to train a newbie and then we should be all set for the year.

We are hoping for a Fun and Learning filled year and it seems to be off to a good start.

The Phone

I now have my phone up and running but boy did it take long enough. Below you will see the letter I sent to Best Buy and as of today 8/12/10 I have not heard a word back from them. the Picture below is all five phones in the house lined up waiting for a call. the bottom middle is my new phone waiting to be activated, the house phone is the biggest, the middle top one is my Hubs because that was the number I gave them to call me on. and the other 2 belong to Elisabeth and I was transporting numbers. but my girls thought I had lost my mind with 5 phones in bed with me. Lets just say I like to be connected.

On Thursday August 5 2010 I decided to return a virgin mobile phone that I had bought earlier in the week that was not working and I was going to upgrade and buy a Virgin Mobile LG Rumor Touch at the Best Boys Store in Harrisonburg Va. I declined to have them activate it since I have been a Virgin Mobile customer for about 10 year. I came home and went online to activate the phone, I connected to the Virgin Mobile website at www.virginmobileusa.com went to my account and selected the “Swap phones” link. Then I proceeded to type in the information that was asked for. And I received a message stating that I needed to call Virgins Customer Service and ask for a “Live Advisor” which I did and the told the lady (some ne with and Indian accent that was very hard to understand) there what had happened she then told me that Best Buy had not unlocked my phone and that I needed to return to the store I purchased it from and have them unlock it. I then went back to the store in Harrisonburg a 7 mile drive from my house and told them what I had just been told over the phone from Virgin. They laughed at me and said that that was impossible and then told me that they were having will all of the Virgin Mobile phones. So I was asked for my Name and Phone number and was told that if they got a fix they would call me. So I left the store and went home when I got there I had a message on my home phone from “Zack at Best Buy that they had a fix and if I came back to the store they would be able to fix my phone.” So I returned to the store and talked to Zack he then told me that they didn’t have a fix but they had a phone number that I could call, the phone number was the same one that I called earlier for Virgin Mobile. He told me there was nothing else that they at best buy could do. I questioned him as to why my receipt for my Phone that I bought earlier in the week had the serial # on it and that the LG phone did not he said that that had nothing to do with the unlocking of the phone that when they are scanned into the computer it is automatically unlocked. Again he said that really there was nothing he could do, that I should good home and call Virgin Mobile again.

I didn’t get to call Virgin again until 7am Friday morning; I spoke to another person with a very thick accent and told her the whole story from above. She told me that she could put a work order in and have them expedite it she told me it could take 24 hrs and that I would receive a call from Virgin headquarters. I waited all day Friday for someone to call me and got no call. By Saturday afternoon I was getting very upset because I did not have a cell phone and was out of town and couldn’t stay in touch with my children. I then decided to go back to Best Buy and see if they had had any new fixes. Again I spoke with Zack he took my phone and told me he could help me. Before I knew it he had returned my phone and was handing me back Money, gift cards, etc. (had used to purchase) he never asked me if I wanted to return the phone. I then asked him could I buy another Virgin phone from them because I needed a cell phone that is when he told me that all of the virgin phones had been pulled from the sales floor at all of their store because of the problems that they had been having. So I walked out empty handed with no phone. 

When I got home I called another store in the area about 1hour from my home. I asked them if they had Virgin Mobile phones on their sale floor and was told that they did and they also told me that they had the LG Rumor Touch I then drove to their store bought my phone and activated it without any problem. I also noticed that on my sales receipt from this purchase the phone’s serial # was included on the receipt. I had asked Zack if that was the reason Virgin said that my phone was not unlocked and he told me that it had nothing to do with it.

I am very disappointed in the customer service that I received from Best Buy in Harrisonburg Va. I feel as if they didn’t care that I was having a problem and even when I asked them about the problem with the serial # I was laughed at and told that Virgin was trying to blame them but to me it looks like they made the mistake.

From the mouths of Babes

The other night Evelyn got in trouble and was sent to bed early, a little while later she came down and handed me a note which said.

Dear Mom,

I'm very very sorry for what I did.
I'm very very sorry that I am not a perfect child.
I'm sorry you are not a perfect parent.


Sorry, Evelyn


PS. I can go to bed happy or sad it all depends on you.